Doorweb Reviews

4.41 Rating 791 Reviews
85 %
of reviewers recommend Doorweb
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About Doorweb:

Doorweb is the name you can trust for high quality doors and accessories. Built upon 30 years expertise in the industry, our already loyal customer base can vouch for our specialist technical door knowledge, hand picked quality products and transparent, easy to understand delivery costs. We're proud to stock a wide range of internal and external doors, handles, locks and ironmongery from respected brands in all styles at great value prices

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After several weeks I am still waiting for the replacement parts that were promised before Christmas. No replies to emails sent to try and get resolved !!! So far not the best experience of a supplier !!! Could do better.
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Posted 5 years ago
Good afternoon Mr Bushell,

Please accept my sincerest apologies that this matter has not been resolved in a timely manner for you.

Your email sent 22/1/15 is genuinely the first I can trace from yourself.

I have requested replacement bolt through fixings from the manufacturer for you. As soon as these arrive I will send these straight out for you.

Many thanks

Cat
Posted 5 years ago
Where is my order?
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Posted 5 years ago
Good morning Brian,

Thank you for your feedback.

We're really sorry that you haven't yet received your item.

Your order was despatched by us on 10th November by Citylink courier.

I've tracked your parcel for you and can see delivery to your address was attempted on Wednesday, Thursday and Friday last week and a card was left.

If you can e-mail us at sales@doorweb.co.uk quoting your web order reference or give us a call on 0871 2311 883, we can give you a few more details and help you receive your items as soon as possible.

Please accept our apologies once again for the inconvenience caused.

Kind regards,
Simon, Doorweb.co.uk
Posted 5 years ago
Doorweb is rated 4.41 based on 791 reviews