Doorweb Reviews

4.4 Rating 791 Reviews
85 %
of reviewers recommend Doorweb
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Phone:

01752 228081

Email:

simon@doorweb.co.uk

Location:

Unit 321 Faraday Mill Business Park, Faraday Road
Plymouth
PL4 0ST

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great communication - and products (meter cupboard doors) were exactly as describred
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Posted 6 years ago
Items delivered as described and I am fully satisfied with the quality of the product. Delivery was fast and efficient and it was so much quicker finding the item on the web-site and ordering and getting it delivered than if I had travelled all around different shops trying to find what I wanted.
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Posted 6 years ago
great service, nice doors. one slat loose on louvre doors but varnish stuck it in place.
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Posted 6 years ago
Very very happy excellent service cheers.
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Posted 6 years ago
I had a problem with a key-safe product that was resolved very quickly. I ordered a second one which was delivered in reasonable time.
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Posted 6 years ago
Quick delivery. Great product.
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Posted 6 years ago
Service was quick and the door was better than I expected
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Posted 6 years ago
Excellent service and door
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Posted 6 years ago
Fast service and good quality product, recommended to family and friends.
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Posted 6 years ago
Sadly I have to rate these guys low. Not because their service is poor, but because they have decided to use Yodel to deliver their products. Doorweb will process your order efficiently and offer a two day delivery service. Then they entrust their reputation with Yodel to complete the Doorweb service with the delivery phase. Well Doorwed, Yodel has messed up. They have not delivered a package from Plymouth to Hereford in 7 days. They have stated untruths on delivery dates, times, missed delivery cards etc. As of day 8, no delivery and a bill from my carpenter for cancelled appointments. Well done Yodel!! So, Exec Managers in Doorweb...find someone else to maintain your service levels
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Posted 6 years ago
I bought a fly chain curtain from Doorweb recently and I am very happy with my purchase. I have purchased many fly curtains over the years but this one has definitely been the most effective! Great price too!
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Posted 6 years ago
No response, other than an automated one,to four emails complaining about a damaged door. We would probably have been ordering several more for our house renovation, but will have to go somewhere more courteous and attentive to their customers. Very disappointed. The only internet purchase we have ever had to complain about.
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Posted 6 years ago
Ordered a letterbox. It took many phone calls to have it delivered. Not impressed when I called customer services for assistance. I became more frustrated every time I rang. Sadly what should have been a very straightforward purchase turned into a drama! Eventually received product and it was as ordered.
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Posted 6 years ago
Did not arrive thanks
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Posted 6 years ago
Door was delivered very well packaged in good time.
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Posted 6 years ago
Great product and great customer service.
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Posted 6 years ago
Price was good, Product quality was good and very efficient handling and delivery. Would definitely use again.
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Posted 6 years ago
3 times I was told it was going to be delivered.. even told it was with the courier.. then after day 3 of waiting I was told it's out of stock!
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Posted 6 years ago
My order arrived promptly but the swivel catch did not include the screws which were advertised with it on the website. I emailed this info but received no reply.
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Posted 6 years ago
Very poor product broke within one week of fitting due to postman pushing letters through the letterbox. The bristles are too firm so there is too much tension created when under even light pressure. A complete waste of time and money.
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Posted 6 years ago
Doorweb is rated 4.4 based on 791 reviews